Privacy Policy
How we handle inquiry information.
Effective date: August 3, 2026
Good Socks Factory operates this website for B2B custom sock manufacturing inquiries. We collect and use business information only to communicate with buyers, prepare quotations, arrange samples, and follow up on potential or confirmed orders.
Information we may collect
Name, company, email, WhatsApp or phone number, country or market, product requirements, quantity, artwork notes, packaging needs, and files you choose to upload or send by email or messaging tools.
How we use it
We use inquiry information to reply to your request, prepare quotes, discuss sampling, confirm production requirements, review artwork or packaging files, provide customer service, and keep records of business communication.
Uploaded files and attachments
Files submitted through the RFQ form or sent by email or WhatsApp may include logos, tech packs, reference photos, packaging artwork, or related project documents. We use these files only to evaluate feasibility, prepare mockups, quote, sample, or produce the requested sock program.
Sharing and service providers
We do not sell buyer information. Project details may be shared internally with sales, sampling, production, packaging, quality control, or logistics teams when needed to support your inquiry. We may also use website hosting, email, analytics, or communication service providers to operate the site and respond to messages.
Website analytics
We use Microsoft Clarity to understand how visitors use our website, including page views, clicks, scrolling, and session interactions. This helps us improve product information, inquiry forms, and overall website usability. Microsoft Clarity may use cookies or similar technologies for analytics purposes.
Retention
We keep inquiry records and related communication for as long as needed to respond to buyers, manage sampling or production, maintain business records, and handle follow-up questions. You can contact us if you want us to update or delete your business contact information.
International communication
Because we work with overseas buyers, your inquiry may be processed in China and communicated through international email, WhatsApp, hosting, or analytics services. Please do not submit confidential files unless they are necessary for quotation or sampling.
Contact
For privacy-related questions, contact us at info@goodsocksfactory.com.